Why did I receive ₹1 from Deepvue?

Did Deepvue charge me? No — ₹1 was added, not taken

Look closely at the entry in your statement: it's a credit (money in), not a debit (money out). Deepvue deposited ₹1 into your account — we didn't take anything from it. There's no charge, no fee, and nothing to pay. The ₹1 is yours to keep.

Why would a business use Deepvue to send me ₹1?

This is called a penny-drop verification — a common, safe way to confirm that a bank account is valid and active before money or access is set up.

Somewhere recently, you likely interacted with a company — a sign-up, an identity or KYC check, a loan application, a payout or salary setup, or a refund. To be sure your bank account details were entered correctly and point to a working account, that company used Deepvue to deposit ₹1. If the ₹1 lands successfully, the account is confirmed. That successful deposit is the verification.

Why does my statement say "Deepvue" and not the company I was dealing with?

Because Deepvue is the verification provider that actually runs the check. When the ₹1 deposit goes out, it's sent under our name as the remitter on record — so "Deepvue" is what appears in your statement, even though it was the business you were dealing with that requested the check.

It's the same reason a card payment sometimes shows a payment processor's name rather than the shop you actually bought from.

I received ₹1 from Deepvue twice or many times — is something wrong?

No. Seeing one or a few ₹1 credits is completely normal. It usually just means the verification ran more than once — for example, the business re-checked the account, retried after a hiccup, or set up more than one service for you. Each credit is still money added to your account, never taken from it.

Do I need to do anything?

No. There's nothing to confirm, nothing to pay, and nothing to return. You can keep the ₹1. The verification has already completed on the business's side.

Is this a scam? What if I don't recognise any service like this?

A small credit you can keep isn't how scams work — scams try to take money or trick you into sharing details, not send you ₹1. So in almost every case, a ₹1 credit from Deepvue is exactly what it looks like: a routine account check requested by a business you dealt with.

And the reassuring part: a ₹1 credit can't hurt you. It's money in, not out — there's nothing to reverse, refund, or act on. If you don't recognise it, it's safe to simply keep the ₹1 and ignore the entry.

Two sensible precautions all the same:

• Never share card numbers, OTPs, UPI PINs, or passwords with anyone who contacts you about the ₹1. Deepvue will never call, message, or email you asking for those — we run checks on behalf of businesses and don't hold an account or a customer relationship with you.
• The statement entry only shows Deepvue as the sender, so neither we nor your bank can tell which business requested the check. Your bank can confirm the ₹1 is a genuine credit if you'd like reassurance, but no one can trace the specific business from a ₹1 entry — and with a harmless credit like this, there's nothing that needs tracing.